Our client based in the Swindon area is looking for a Senior Project Engineer/Manager with a strong Aerospace background. The role of Project Manager will report to the programme manager. As the right candidate for this role you will be assigned responsibility for customer accounts or projects. Core duties involve daily customer relations management and interfacing the customer’s requirements production team. They are responsible for building and maintaining strong, long-term customer relationships, securing enquiries, quotations and orders, then facilitating Production to process orders by providing technical information flow, resource planning, progress monitoring and customer updates to support provision of a premium manufacturing service that exceeds customers’ expectations on quality, delivery & cost, and delivers against business objectives.

For this role your key responsibilities will be:

Operate as the main point of contact for assigned customers and selected programmes of work.
Develop and maintain long-term relationships with relevant customer personnel (buyers and/or senior buyers & technical personnel) ensuring overall customer satisfaction that exceeds their expectations.
Proactively secure customer enquiries, and connect to internal departments and data records to verify estimates to generate RFQs that are accurate, deliverable and meet business commercial objectives, and which are delivered to the customer in a timely and structured manner to secure purchase orders on a timescale that both protects the business and expedites production to meet customer needs.
Create job packs about each project by gathering all necessary customer technical information to facilitate Production, identifying and assessing risks, and maintain communication flow and progress updates to the customer through each project
Maintain oversight on each project’s progress and costs, fully utilising the company’s business system (Progress Plus) by accurately inputting enquiries and project information through sales orders, works orders, BOMs & routings, ensuring target hours are monitored and adjusted to promote efficiencies, and adapt to any shop floor production challenges.
Collaborate with colleagues and feed information through status reports about on-going and future customer projects into internal operations and production planning to maintain schedules.
Generate and/or maintain an internal handbook about each main customer, logging their technical, commercial and communication requirements. Ensure the Project Team is in compliance with customer SLA and NDA obligations, and that customer data is securely and properly archived.
Deliver to line manager or senior management regular updates on status of all assigned customer relationships, and support the business in determining optimum strategies to strengthen that relationship, increase share of wallet, and capture new business in line with company objectives.
Adhere to the Company Policies, and be committed to striving to meet personal and business objectives and customer requirements

The ideal candidate for the role will ideally have the following qualifications/knowledge

Good project management skills, managing multiple projects and relationships simultaneously
Good time management and prioritise tasks effectively
Ability to work to strict deadlines, resilient under pressure in a demanding & reactive environment
Ability to communicate customer requirements with colleagues
Ability to follow instruction but also to use initiative in finding/offering solutions to difficult tasks
Ability to learn and fully utilise MRP system
Ability to efficiently and accurately respond to RFQs, estimating in a method endorsed by the business
Good presentation and teamwork skills
Self-motivated, enthusiastic, reliable, flexible and approachable
Ability to respond to people in a professional manner and deliver outstanding customer service
Excellent verbal and written communication skills are essential
Customer-focused experience
Project Management skills
Competency in Microsoft applications including Word, Excel, and Outlook
Competent experience in using a Production Control Software System
Good knowledge of CNC Machining and manufacturing processes & procedures
Ability to understand and interpret engineering drawings, and determine process and routing
Experience of organising, prioritisation and problem solving

To apply for this opportunity please contact Chan Savani (chan.savani@trsstaffing.com) or apply via the link below. TRS Staffing does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Please note! You should make yourself aware of how immigration laws apply to your situation before applying for any job.
TRS Staffing acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business.
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, colour, age, sex, sexual orientation, gender identity, religion, national origin.

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.

Project Manager

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