Sales Manager

Job Title: Sales Manager
Location: based in South Carolina (hybrid/remote)
Industry: Industrial Maintenance and Construction
Status of Hire: direct placement; permanent

Summary: The sales manager will be expected to drive sales performance and achieve profit targets by continually identifying new opportunities and developing business with existing customers. They will provide exceptional customer service to ensure customer satisfaction and deal with sales inquiries in order to achieve high levels of sales conversion. Also, the sales manager will work and communicate efficiently to deliver against the company's key performance indicators..

Roles and responsibilities:
External Sales

• Generate profitable new business through the strong use of market data, prospecting and orchestration of company resources.
• Prospect identification and generation of inquiries for projects; pushing full project and service management capability at all times.
• Identify key players in the targeted organizations and use every opportunity to cross-sell and upsell company services.
• Increase customer contact to build up a new user base and grow market share.
• Lead or support customer/site visits and company presentations as required, to strengthen relationships and provide long-term full customer support from negotiation and price quotation stage through to close of sale and delivery.
• Build long-term, productive, and mutually beneficial relationships with new customers using multiple channels
• Interpret customer’s engineering requirements, survey sites and create inquiry data.
• Maintain technical competence, service knowledge, local industry knowledge as well as regulatory issues, which affect customers.
• Provide quality service to company’s internal and external customers in all assigned tasks, while always upholding company values.
• Report sales performance and prospects to Location Manager using agreed framework.
• Undertake efficient hand-over to Operations once order has been secured.
• Ensure timely update of internal customer relationship systems.
• Provide customer service support during and after contracts and participate in “Lessons Learnt” sessions.
• Learn and adhere to company processes in order to be accurate and efficient in all tasks.

• Adhere to and support the implementation of HR processes and procedures.
• Strictly adhere to company’s Health and Safety Procedures and ensure safe working environment for self and others.
• Maintain a positive and professional image of the company (including wearing the correct branded wear, as required).
• Contribute to continuous improvement processes and drive forward efficiency and standardization.

• Solid sales or contract management experience in particular to the production equipment installation environment.
• Proven track record of identifying and winning new business in a service business.
• Active knowledge of mechanical/installation engineering projects and processes.
• Demonstrable commercial awareness.
• Experience of using negotiating and influencing skills.
• Computer literate; able to use Microsoft packages and internal systems.
• Experience working in machinery movement / installation industry.
• Ambitious, confident and assertive individual.
• Active listener with a sound ability to handle and prevent objections.
• Good time management skills.
• Sound judgment and good business sense.
• Able to use own initiative and work well in a team.
• A strong analytical and problem-solving approach.
• Good research and prospecting skills.
• Smart appearance and presentation.

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  **Must be authorized to work in the US for any employer, regardless of authorization or visa transfer
  We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, or any other criteria protected by governing law. All candidates must be able to pass pre-employment drug screens and background checks to be considered eligible for hire.