Service Account Manager
Job
Overview
United States, , Arizona
- Permanent
- Business Development
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We are currently seeking a high-caliber Service Account Manager for a temporary basis within our client’s team of experienced professionals. Located in Tempe, Arizona.
Company overview:
This company is a leader in mechanical, electrical, and plumbing (MEP) building systems, offering comprehensive lifecycle solutions from design to maintenance. They are known for their innovative approach and collaborative partnerships, which help optimize the design, construction, and operation of buildings. With a strong presence across the United States, they serve various sectors including healthcare and education.
About the Role:
Our client is seeking a dynamic and customer-focused Service Account Manager to join their team. The ideal candidate will develop and maintain positive relationships within assigned customer accounts, overseeing the sales process, and acting as the primary point of contact to retain and grow these accounts.
Essential Functions:
- Primarily responsible for growing our overall service business by prospecting in assigned market territory to develop and cultivate new “existing building” “owner direct” customers.
- Primary goal is to sell new service maintenance agreements and truck-based service and project work.
- Proactively manages the service sales process to close sales, including prospecting, qualifying, customer’s setup and procurement process, proposals, presentations, as well as handling questions and objections.
- Develops and maintains positive relationships within assigned customer accounts. Oversees the sales process and acts as a point of contact for customers, engaging any internal teams or support necessary to allow for additional business development.
- Continuously generates new sales by using existing and potential customer networks and social networking. Identifies new business opportunities acting as the customer’s building solutions partner for all areas of locally provided service offerings.
- Mentors less-experienced Service Account Managers.
Qualifications:
- Strong knowledge of service policies, procedures and capabilities
- Strong verbal and written communication, including presentation skills
- Strong customer service skills and ability to develop customer relationships
- Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts (existing and new)
- Strong collaboration skills internally and externally, with strong problem-solving abilities
- Frequent travel to job sites within assigned region
- Strong Microsoft Office skills, including Excel, Word and PowerPoint.
- Solid knowledge of CRM
- Education: Two-year relevant degree or equivalent training and experience, such as trade-level training or industry experience
- Experience: 3+ years in direct relevant experience.
To apply for this position, send your resume to
Ethan.young@trsstaffing.com
TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
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