Customer Service Rep

TRS Craft Services is hiring for an Inside Sales Representative in specializing in Fittings and Valves. Must have previous experience!


Job Summary: Seeking an experienced Customer Service/Front Office Representative with a proven record of success to join our team. Our ideal candidate would have experience is selling both products and services. This role is an important part of our continued growth and an essential piece in the daily operations of the client

Your primary responsibilities will focus Customer Service and Front Office but, will include some administrative tasks.

Administrative
•Working in Microsoft Office products (create spreadsheet for bids)
• Heavy Data Entry
• Knowledge of QuickBooks
• Answer Phones
• Research products and assist with pricing
• Any experience selling through eBay would be a plus
Will not be behind a desk all day. Will have to walk into the warehouse and go through products to find and sell items. No 2 days will be the same.

Customer Service
• Greet and assist walk-in customers and truckers
• Build relationships with existing customer base
• Respond to customer inquiries
• E-mail bid request to current clients and perform follow-up calls

You may be asked by management to perform other duties. We are a busy organization and our culture requires everyone to pitch in to complete the task at hand. The key to success in this position will be your willingness and ability to juggle multiple tasks with varying priorities.

Intimate team and each member is very important. We are looking for someone who wants a long term career with an established organization that cares about its employees. This position is located in South Houston near I45 and College. Work hours are 7:30 AM to 4 PM Monday through Friday.

You need to have experience in the following areas:
* Must be vaccinated
• Must have at least 5 years’ experience in fast paced office environment (No exceptions)
• Must be detail oriented
• Previous work experience in a commercial setting.
• Advanced proficiency in Microsoft Office products (especially Excel, Word and Outlook).
• Excellent Customer Service skills.
• Strong verbal & written communication.

- Monthly Performance Bonus
- 401K Retirement Plan
- Health insurance
- 6 paid holidays
- Paid vacation days

trscrafthouston@daxtra.com

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