Quality Engineer (m/w/d)
Job
Overview
Germany, Bietigheim-Bissingen, Baden-Württemberg
- Engineering and Project Management
- Permanent
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With more than 110,300 employees and a turnover of €16.4 billion, our customer is proud to have been the market leader in automotive suppliers for a century. The site to Suttgart in Germany is focused on visibility, developing and producing high level Wiper Systems. Our customer is looking for a VIE Quality Engineer, focused on Warranty cases for 12 months with the chance to extend to 24 months.
Your challenges:
- Management of the Warranty Process, dealing with claims coming from the customer
- Support in analyses of warranty cases / returned products and Processing of field returns (recording / feedback via customer portals, correspondence, presentation of the analysis results to the customer)
- Preparation and implementation of recourse negotiation talks with customers
- Checking of incoming customer invoices, plausibility checks and calculation of any further charges to suppliers
- Conducting data analysis and statistics
- You have an Engineering and clear quality background/mindset
- You have a fluent level of English
- You have some basics knowledge of German
- Ideally, you have a first automotive experience/warranty experience/first customer contact experience
- You have availability to perform a proper root cause analysis and you are able to apply the QRQC FTA method
- You have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinking
- You are willing to learn and listen, You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy
For more information, send your resume to yasmin.shabani@trsstaffing.com.
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
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