Take control of your Agency Supply Chain

Author4MAT Administrator





Recruitment agencies, job shops, headhunters, staffing vendors; love them or hate them, most companies rely on multiple recruitment agencies to deliver their contract labor. Sometimes known as a PSL or preferred supplier list, however, not all PSLs are the same. 


Depending on how mature your talent acquisition program is, your PSL may be the wild west or a centralized, well-established tiered program with multiple vendors supporting different business units. Sounds simple enough, right? Maybe not, especially when you think about contingent worker compliance, visibility, and control of your contingent workers, and your new shiny initiative handed down from your leadership team to reduce the cost of your agency spend in 2025. 


The challenge of managing your recruitment agencies

There is no easy way to manage multiple recruitment vendors. It may not be clear who is responsible for the recruitment vendors within your organization; procurement, contracts, HR, talent acquisition, or the business units themselves. You will most likely have multiple points of contact within a recruitment vendor, a revolving door or account managers, a multitude of payment terms, invoicing requirements, and specialist or niche recruiters who believe they are the only ones who can find the talent you need. 


Let's not forget the cost differentials between agencies, fees, markups, and the disparate hourly rates of the contingent worker. In a more structured program, you may have six or ten vendors that partner with your company, but if, like most organizations, you have a decentralized approach, you could have upward of 20 or 30 vendors all vying for their piece of the cake. 


Structured or not, your PSL will invariably show varying standards of service delivery, cost, compliance, and duplication that significantly impact the cost of your talent acquisition program. 


It is an understatement to say that there are a lot of moving parts to manage, but the good news is that it is not a lost cause, and there are steps you can take to streamline your talent acquisition program through contingent workforce solutions. 


The Solution - Managed Service Program (MSP)

A Managed Service Program (MSP) is an outsourced solution where a managed service provider takes on the primary responsibility for all or part of your organization's contingent worker program. A large part of this solution includes agency supply chain management and usually involves a vendor management system (VMS), a technology platform that enables you to manage the agency relationships and provides visibility and control of  your contingent worker program (CWP). 


So to manage your CWP, you need a MSP that uses a VMS to help deliver your Talent Acquisition Program (TAP).


Regardless of how mature your talent acquisition program is, taking the next step with a first-generation MSP outsourced workforce solution will result in significant cost savings and spend management, increased visibility and control of your contingent worker program, and reduced risk of non-compliance through worker misclassification. 


There are many VMS solutions available to your, from simple timesheet management to highly complex global worker program management and scope of work (SOW) integration. Some MSP companies use their own VMS platform, while others (like TRS Workforce Solutions) take an agnostic approach to the technology platform and can use any VMS solution that is perfect for your specific organizational needs and rights for where your organization is in its talent acquisition maturity curve. 


Best Practices - Agency Supply Chain Management

Working with a first-generation MSP who understands your market sector along with a VMS platform is the first step in taking control of your contingent worker program and enhancing your agency supply chain. 

Working with your agency supply chain can be frustrating, especially when dealing with multiple suppliers across different recruitment models. We help your organization fulfill all of its recruitment requirements through the management and enhancement of your agency supply chain, making what is often sophisticated, simple, and productive. 


We are TRS Workforce Solutions, and we support our clients in building market-leading supply chain solutions and ecosystems through:

  • Supply Chain Onboarding
  • Contract Management
  • Performance Management 
  • Supply Chain Development 


Transparent experience in the Recruit-to-Hire process

TRS Workforce Solutions has helped organizations create specialist recruitment supply chains that operate faster and with more agility. Our business aims to create a world where, no matter what your background, we can all work together. We are passionate about providing transparent experience for all the supply chains involved in the recruit-to-hire process to ensure the highest ethical standards. 


A transparent supply chain enables companies to confidently ensure that everyone involved in their operations is treated fairly, ethically, and without discrimination. 


We ensure you attract the right talent

Our trusted partners are specialists in their field and offer an engine of growth where every decision and every person are backed by data to ensure the talent that joins your organization is more relevant to you and your customers and has the resilience to develop with your organization. We will do all of this while leaving a positive legacy on the community and the environment. 


By managing a complex supply chain of recruitment agencies, we can connect our clients with unique, diverse, and specialist companies to ensure you can attract the right talent, ready and waiting. 


Workforce procurement and supply chain specialists

TRS Workforce Solutions utilizes proven procurement best practices, real-time data and analytics, time served expertise, and a hands-on personalized approach to successfully manage your agency supply chain. 


Labor market experts

Our program management teams are experts in all aspects of contingent workers, including the latest tools and processes. We work closely with your team to understand your specific business priorities to continually deliver excellent and sustainable value. By combining our expertise in procurement, workforce, and risk management, we deliver a refreshing, tailored approach to our client base. 


Social value

We explore the concept of social value for your business, whether you're just starting out or already progressing. We offer immediate visibility into your diverse suppliers within the labor supply chain and utilize workforce data to understand the demographic composition. 


Audit and risk mitigation

TRS Workforce Solutions delivers insight audits, so our clients can benchmark their practices, risk map their supply chain and investigate company management systems. Our direct experience in employment practices and temporary workforce management builds confidence in your stakeholder engagement. 

Navigating the period following an insights audit can be challenging and time-consuming, particularly when managing supply chain risks. Our technology system helps client get the most out of due diligence, through:

  • Non-conformance Management
  • Risk Mitigation Advisory
  • Data Analytics 


If you would like to know more about agency supply chain management, and how it could take control of your contingent worker program, providing cost efficiencies, increased visibility and control, and driving significant cost savings into your first-generation MSP solution, contact us today. 


Job search

Industries