Sales Support Specialist

Job
Overview

  1. Industrial, Manufacturing
  2. Maintenance, Mechanical, Management and Sales
  3. Permanent
  4. North Carolina
157175
Negotiable

This vacancy has now expired. Please see similar roles below...

Our client is seeking an Inside Technical Sales Support Specialist to join their growing team in Huntersville, NC. 

You will be responsible for supporting the sales team in managing and coordinating maintenance on equipment/attachment inventory, working with sales and service at branch locations to collaborate on maintenance/repairs needed.  Handling new products, and various other responsibilities related to equipment sales and rentals. This role requires meticulous attention to detail, excellent organizational skills, and the ability to handle multiple tasks efficiently. 

 

Responsibilities:

  • Satisfactorily performing and/or achieving the following Responsibilities are essential duties of the job. Job duties are dispersed by Director of Sales. 
  • Coordinating:
    • Coordinate attachment installations, pre-delivery inspections, etc.
    • Issue purchase orders (POs) to the shops for repairs/maintenance
    • Manage hold, reserved, and status updates for equipment.
    • Participate in the process of sales/rental documents and ensure smooth handover for invoicing.
    • Assist with various audits, including inventory and department audits.
  • New Products:
    • Assist in managing Ascendum standard spec for new units and attachments.
    • Assist with tracking spec/technical changes on equipment by the OEM.
    • Assist with stocking level of attachments
    • Source attachments based on customer requirements and specs.

Requirements:
  • Experience and/or Education: Two-year degree or high school graduate with equivalent work experience.
  • Computer Skills:  The employee can use the equipment and software required to accomplish the responsibilities of this position. Strong knowledge of Microsoft Products such as Word, Excel, and Outlook. 
  • High proficiency in customer relationship skills. 
  • Experience in heavy equipment industry with similar products
  • Strong organizational and multitasking skills.
  • Attention to detail and accuracy in handling documentation.
  • Excellent communication and interpersonal skills.
  • Proficiency in data management and record-keeping.
  • Familiarity with inventory management systems and CRM software.
  • Knowledge of remarketing processes and equipment industry terminology.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Strong problem-solving and decision-making abilities.
  • Discretion in handling confidential company information. 

 

Physical Demands:

  • While performing this job, the employee is regularly required to talk or hear. 
  • The position requires the ability to sit for long periods.
  • Ability to operate office equipment such as computers, keyboards, and telephones.
  • Manual dexterity and fine motor skills for tasks such as typing, filing, and handling paperwork.
  • Visual acuity and ability to read and interpret documents.
  • The position requires the ability to occasionally lift up to 10 pounds. 

“We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, or any other criteria protected by governing law.”
 

TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.

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