AV Engineer

• Has exceptional knowledge of IT Infrastructure technologies, processes, methodologies and best practices, which include networking, cabling, servers, storage, telephony and virtualization and applies this knowledge to address our present and future needs within the Enterprise IT Infrastructure.
• Oversees the overall design, installation and integration of AV and Video Conferencing Infrastructure throughout the Enterprise.
• Provide suggestions for better architectural designs when upgrading the Audio Visual Systems (these systems include the audio, video, video conferencing)
• Transformation of existing legacy\traditional conferencing systems to a more robust user friendly\minimum touch system
• Resolve AV issues and requests for both on-site and remote users
• Perform basic AV troubleshooting such as resetting devices, cable management, etc.
• Operate and support digital signage system
• Diagnose and escalate technical issues to service contracted AV integrators
• Train users on how to use conference room equipment
• Evaluate AV systems for software and hardware upgrades
• Setup and configuration of Microsoft Teams conference room systems
• Coordinates Audio Visual activities for conference rooms and events
• Provide enterprise level strategic direction for AV
• Recommends modifications, efficiencies, upgrades and enhancements to infrastructure elements so they optimize system use, maintain the current level of functionality and assure that the infrastructure continues to support our business goals and objectives.
• Develops technical infrastructure solution designs and documents technical infrastructure specifications.
• Provides advanced system configuration administrative functions for production infrastructure systems.
• Monitors and tunes existing systems to assure maximum performance.
• Identifies and resolves service incidents, issues, questions and problems with all elements of the infrastructure system.
• May work with IT managers and our company’s mana