IT Support Technician
Job
Overview
United States, Summerville , South Carolina
- Project Automation and IT
- Contract
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This person will work with multiple hardware and software platforms at a beginner’s level. Requires 1-2 years relevant experience or an equivalent combination of technical training and experience. Reports to the Manager of IT
Essential Duties and Responsibilities:
- Respond to support calls and completing users' software/hardware installations
- Perform regular administrative functions to ensure appropriate access to end users
- Printer, Switch, mobile device and PC Hardware installation and maintenance and support
- Hardware and Software sourcing based on recommendations from Supervisor
- Phone Extension maintenance
- SAP User & Transport maintenance
- Network Documentation
- File Directory Security Support
- Software Support & Licensing
Qualifications:
- Solid technical knowledge of personal computer hardware/software systems in a LAN/WAN environment
- Good judgment and analytical ability essential for responding to support calls and completing users software/hardware installations
- Excellent skills in dealing with unstructured problems that affect productivity of computer users
- Strong ability to quickly learn and adapt to new technical concepts
- Strong follow-up and organizational skills
- Professional manner in person, on the telephone, and via e-mail; excellent communications skills
- Ability to establish and maintain a high level of user trust and confidence in the IT teams knowledge of and concern for the user’s business needs
- Significant experience in an IT support/technical environment, client/server platform or with personal computer
- Must be capable of lifting and carrying a min of 20 lbs
Education:
- High school diploma or equivalent
- Associate degree in Computer Technology a plus
TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
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