After Sales Engineer

For our client, international/offshore, we are looking to recruit an After Sales Engineer (secondment to staff). A perfect opportunity to develop yourself further in managing projects from A to Z. Together with the team (10 engineers) you will be responsible for providing service to clients for any system or product the company supplied.

The job:
As After Sales engineer you will engage with clients in technical assistance, support and the provision of spares throughout the lifetime of offshore installations. You will be responsible for the coordination of projects in an appropriate and efficient way. You will have to deploy and gain experience on technical and commercial topics. Your main activities consist of:
- Responding to client requests, ranging from the supply of spares to technical advice and inspection visits.
- Managing projects, this may vary from the supply of a tiny ball valve to the overhaul of a complete installation. As an After Sales Engineer you will manage the complete project from the proposal phase up to ensuring the final payment is received.
- Maintaining client relations and signaling opportunities.
- Visiting Offshore installations all over the world (on average 4 times a year with a maximum period of 2 weeks).
- Solving bottlenecks and change your approach if things are not working, you keep an eye on the balance between quality and costs and you are creative and committed to turn opportunities into results.
- Update and share knowledge on existing systems and share this within the relevant departments.
You will be working from the office in the Amsterdam region.

Requested:
- You have (as a minimum) a relevant Vocational Degree (MBO 4).
- Relevant work experience in the Oil and Gas industry is a big advantage.  
- Working experience in international environments like shipping, yards or construction is preferred.
- You are computer literate on standard office applications.  
- You are fluent in English, both written and verbal.
- You are able and willing to travel abroad including to offshore installations.
- You are flexible and creative when supporting clients in finding solutions.
- You appreciate working in an international environment and appreciate cultural differences.
- You are a practical person but days in the office searching through documents to determine a solution can also be satisfying.